E-Learning IBIKKG
  • SABTU, 1100-1330 MNJ62307 MANAJEMEN HUBUNGAN PELANGGAN [KE]
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    Section 1
    Chapter 1Introduction to customer relationship managemen
    Section 2
    Introduction to customer relationship managemen lanjutan
    Pertremuan ke 2
    Pertemuan 2
    Pertemuan 3, 08 Maret 2025, Sabtu 11.00
    Understanding relationships
    Pertemuan 4, 15 Maret, Sabtu 11.00
    Understanding relationships lanjutan revisi
    Pertemuan 5, Sabtu , 22 Maret 2025
    Planning and implementing Customer relationship management projects
    Planning and implementing Customer relationship management projects
    Pertemuan 5 CRM
    Pertemuan 6, Sabtu 12 April Jam 11.00
    Chapter 6 Customer relationship management and customer experience
    Customer relationship management and customer experience
    Rekaman Online Perkuliahan CRM ke 6
    Section 7
    Customer relationship management and customer experience #2
    Pertemuan 9, Sabtu 24 Mei 2025, 11.00 -
    MANAGING CUSTOMER LIFECYCLE: CUSTOMER ACQUISITION
    Pertemuan 10, Sabtu 31 Mei 2025, 11.00 - 13.30
    Chapter 8 MANAGING CUSTOMER LIFECYCLE: CUSTOMER ACQUISITION #Lanjutam
    Chapter 8 MANAGING CUSTOMER LIFECYCLE: CUSTOMER ACQUISITION # Lanjuta
    LanjutanChapter 8 MANAGING CUSTOMER LIFECYCLE:
    Pertemuan 11, Sabtu 14 Juni 2025, 11.00
    Analytical & Operational CRM chapter 10
    Pertemuan 12, Sabtu 21 Juni 2025, 11.00 - 13.30
    Campaign Management
    Pertemuan 13, Sabtu 28 Juni 2025, 11.00 - 13.30
    Impact of CRM on Marketing Channels
    Impact of CRM on Marketing Channels
    Pertemuan 13 CRM
    Pertemuan 14, Sabtu 05 Juli, 11.00 - 13.30
    Customer Relationship Management in the Business-To-Business Context
    Pertemuan 14
    Pertemuan 14 CRM
    Pertemuan 15, Sabtu 12 Juli 2025, 11.00 - 13.30
    Privacy, Ethics and Future of CRM
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    3. SEMESTER GENAP 24-25
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    5. MANAJEMEN
    6. SABTU, 1100-1330 MNJ62307 MANAJEMEN HUBUNGAN PELANGGAN [KE]
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    SABTU, 1100-1330 MNJ62307 MANAJEMEN HUBUNGAN PELANGGAN [KE]

    • Teacher: 99217 Dr. M. Aria Wahyudi, S.E., M.M.
    Skill Level: Beginner

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    We Educate Future Professionals, Corporate Leaders, and Entrepreneurs


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